Power to the People: Free Basic Electricity (FBE) with Flash

Free Basic Electricity (FBE) is an initiative introduced by the government to provide low-income households with free access to electricity and an improved quality of life.

This program stands as a lifeline for qualifying households in all municipalities across South Africa. It offers a predetermined monthly allocation of free electricity, intended to meet essential needs such as lighting, media access, ironing, and water boiling.

How to Know if You’re Eligible for FBE

To qualify for FBE, households must meet specific criteria.  To determine your eligibility, you need to reach out to your local municipality, which will provide the necessary information and guidance on how to apply for the program.

The Monthly FBE Allocation

The amount of FBE units allocated per household varies by municipality. Tokens are available from the 1st of each calendar month and are valid only for that month. It’s important to keep in mind that unused tokens do not accumulate and are forfeited if not claimed.

How to Claim Your FBE Token through Flash

To claim your FBE token through Flash, follow these simple steps:

1. Dial *130*269# from your South African phone number.

2. Select the FBE option.

3. Enter your meter number.

4. Your FBE token will be sent to you via SMS, ready to be used.

Municipalities Supported by Flash for FBE Claims

Flash supports FBE claims in various municipalities, including:

-Eskom

- City of Cape Town

- City Power

- eThekwini

- Ekurhuleni

Brighten Your Home with FBE

FBE is designed to alleviate the electricity cost burden for low-income households and provide them with access to essential electricity services. Through Flash, eligible households can effortlessly claim their FBE tokens, ensuring continued access to this much-needed service.

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